Listed below are five (5) questions worth five (5) points each related to information from Chapters 1, 2, 3, 4, 5 and/or 6. Answer any four (4) questions for a maximum total of 20 points. Do NOT answer all five questions, as I will only grade the first four answers that I see. Each answer should be no less than 1 full page.
Name two (2) examples of quality management. Discuss the success or failure of each example.
How can an effective public manager keep reorganization proposals secret without creating a sense of distrust within the organization?
What are some limitations to modern forms of communication such as e-mail? How can these limitations be accommodated?
What are some rules that a manager must consider when attempting to hire a new employee?
What, in your opinion, is the most important characteristic of an effective public manager?
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