BUS/475 v11
Degree of Alignment: Advanced OrganizerReview the companies listed in the case studies portion of the textbook. Choose 1 of the companies to use for all weekly assessments. Complete the chart below with information provided in the textbook and other resources. Provide your analysis below the chart.
Organization
Selected Organization: NETFLIX INC
Describe the organization in the following chart. Each description should be 75-100 words.
Element Description
Mission Netflix Inc. mission statement states “We promise our customers stellar service, our supplies a value partner our investors the prospects of sustained profitable growth and our employees to allure of huge impact.” Netflix acknowledging great service and entertainment through their online app services for their customers and investors. They don’t take their customers needs and suggestions for granted.
Vision Netflix vision statement is “Becoming the best global entertainment distribution service.” This is based on the company that wants to provide excellent streaming and entertainment services worldwide. Netflix wants to be the best and remain vibrant when adopting the latest user-friendly features to make sure their customers have the best experience that they can provide when streaming. They have positioned themselves as a global establishment to fulfill the component in its vision statement. Netflix accommodates all cultural backgrounds innovatively.
Values Netflix core values are judgment, curiosity, communication, passion, courage, innovation, selflessness, integrity, inclusion, and impact. These values help the growth of their company model and to achieve their goals. Also, this will help the company’s operations to run smoothly. Netflix are big on not hurting any person, religion, or group. They just want to entertain everyone with amazing and authentic stories. Netflix is committed to be original and authentic across the board.
Structure Netflix structure is a U-form or unitary organizational structure. This involves hierarchy which maintain executive control and the direction
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Degree of Alignment: Advanced OrganizerBUS/475 v11
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Element Description
throughout the company. This organizational structure promotes cooperation, open communication despite the hierarchical structure. Netflix has a flat organizational structure. But employees have more responsibly and freedom such as unlimited vacation days and lenient expense account policy.
Culture Netflix culture is putting people first than process. They want their company culture to be built on responsibility and freedom. They believe if they hired people that wants freedom and can take accountability and be responsible for their own behaviors and decisions, they can have a thriving culture and business.
Analysis
Netflix Inc. is a company that provides streaming services through subscription to over 190 countries. Netflix is a mission-oriented company, and the mission statement is aligned to be committed to make sure their customers are satisfied with their services and are heard on opinions, suggestions, and idea they may have. The company is aware of their customers needs and to reach more people and to educate, engage and entertain all audiences by using better content and different content formats to stand out from their competitors.
The company is vision-oriented because it aligns with the vision statement. Netflix is based in the United States but expand to over 190 countries worldwide and them being diverse, Netflix has different content available for all cultural backgrounds innovatively. Netflix is also adding services to Korean, Chinese and Arabic which they already have 17 languages that current supported. The company understands their customers’ expectations and perceptions to provide excellent and quality entertainment services to grow and become the best streaming company globally.
Netflix core values is aligned with the company being committed to meet and exceed their customers satisfaction through their online subscriptions and content. The benefits such as inclusivity allows them to collaborate with people of diverse cultural backgrounds and to recognize any bias.
The structure is very important in every organization. Netflix is focused to create a structure that will guarantee success through good communication throughout the company which will help them to minimize communication challenges. In alignment with this structure, they can reduce the complexities in management and high levels of executives will report to the Chief Executive Officer to address issues.
Corporate culture is very essential for the company to be successful to against their competitors. In alignment with communication, Netflix has developed communication strategies that ensure fast, efficient, and accurate communication over multiple geographical zones. Organizational culture and structure will always be more successful than companies that are not structure because they have strategies that are in place to help productivity and promote employee performance and
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Degree of Alignment: Advanced OrganizerBUS/475 v11
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engagement. This will help Netflix to decrease employee turnovers, elevate productivity, having a safe and healthy workplace and to increase employee engagement. So, to achieve success in the workplace you must have great communication with your employees, listen to suggestions, opinions, and ideas. Be consistent and provide feedback.
Organizational Interdependence, Leadership, Managerial Decisions, and Best Practices
https://www.netflix.com
Strategic management, Frank T. Rothaermel, fifth edition NY McGraw Hill Edu. 2021
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