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  • Why was there no single formal complaint about Egan’s performance evaluation system? (100-word limit, three points)
  • Was Egan’s retail selling skills training effective or not? Please support your argument with evidence (100-word limit, three points).
  • Explain about the perplexing results regarding employee absenteeism and turnover (150-word limit, five points). 
  • Draw your conclusion about the effectiveness of Egan’s performance evaluation system and suggest a solution to improve such system (250-word limit, nine points).

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