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· Review Chapters 5 through 14 of Southwest Airlines Way: The Power of Relationships for Superior Performance which can be found in the attachments section.

· Choose two Southwest Airlines’ practices for building high-performance relationships that you believe will serve you well as a successful international aviation manager. Present a summary of your findings from the document and analyze why you find these two practices useful. Be specific within your reasoning. 

· Be sure to include additional research and resources to support your case study.   

· The assignment should be 2 to 3 pages and written in current APA format with intext citations.  

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