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Assignment: Mediation Profession

 

[ Insert FIRST & LAST NAME]

 

[Insert class number]

 

 

 

 

 

 

 

 

 

 

 

 

Overview: For this Assignment, students will explore the mediation profession, assess their current skills levels, and write a reflection essay.

 

Read Chapter 11 The World of the Mediator before completing this section.

My Current Skills Level: Complete the assessment of your current mediation skills level .Indicate your current competency level in each area: Novice (1), Skilled (2), or Expert (3). font)

 

Skills Novice

1

Skilled

2

Expert

3

Ability to analyze      
Distinguish between interests and positions      
Differentiate among types of issues      
Analyze the problem from various perspectives      
Differentiate emotional from substantive issues      
Identify commonalities      
Communicate clearly      
Elicit interest from others      
Convey the expectation that disputants will be cooperative      
Model cooperative behavior      
Exhibit impartial regard      
Check perceptions      
Listen to defuse emotions      
Listen for facts      
Paraphrase and validate emotions      
Paraphrase substantive content      
Reframe positions and negative comments      
Ask “how” and “what” questions      
Teach disputants how to make “I” statements      
Articulate BATNA (Best alternative to negotiation agreement)      
Summarize a disputant’s needs clearly      
Write agreements in concrete, measurable language      
Facilitate the creation of objective criteria for solutions      
Set the agenda for negotiation      
Exhibit flexibility      
Be open to creative solutions      
Forgive and permit others to save face      
Adapt to the style of others      
Be aware of cultural variations among disputants      
Create closure when a mediation terminates      
Control the process      
Redirect unnecessary competition      
Deal with emotions      
Ignore positions      
Establish ground rules for negotiation      
Appropriately respond to negative attacks      
Balance the disputants’ participation opportunities      
Reframe unproductive comments      

 

 

 

 

 

 

 

Discuss, in 2-3 paragraphs, where you will be most likely to use some of the skills learned in this class. For example, at work, at home, or in some other context. Which specific skills are you most likely to use?

 

 

 

 

 

Reflections :Write a 2-page reflection paper about your experiences in this class and what you learned. A reflection paper is your opportunity to add your thoughts and analysis to what you have read and experienced throughout your learning journey this term.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

References

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