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Assignment: Mediation Profession
[ Insert FIRST & LAST NAME]
[Insert class number]
Overview: For this Assignment, students will explore the mediation profession, assess their current skills levels, and write a reflection essay.
Read Chapter 11 The World of the Mediator before completing this section.
- For more information about mediation profession, see Florida Rule 10.600 Mediator’s Responsibility to the Profession and Rules:10.610- 10.700
- How to Become a Florida Supreme Court Certified Mediator
My Current Skills Level: Complete the assessment of your current mediation skills level .Indicate your current competency level in each area: Novice (1), Skilled (2), or Expert (3). font)
Skills |
Novice
1 |
Skilled
2 |
Expert
3 |
Ability to analyze | |||
Distinguish between interests and positions | |||
Differentiate among types of issues | |||
Analyze the problem from various perspectives | |||
Differentiate emotional from substantive issues | |||
Identify commonalities | |||
Communicate clearly | |||
Elicit interest from others | |||
Convey the expectation that disputants will be cooperative | |||
Model cooperative behavior | |||
Exhibit impartial regard | |||
Check perceptions | |||
Listen to defuse emotions | |||
Listen for facts | |||
Paraphrase and validate emotions | |||
Paraphrase substantive content | |||
Reframe positions and negative comments | |||
Ask “how” and “what” questions | |||
Teach disputants how to make “I” statements | |||
Articulate BATNA (Best alternative to negotiation agreement) | |||
Summarize a disputant’s needs clearly | |||
Write agreements in concrete, measurable language | |||
Facilitate the creation of objective criteria for solutions | |||
Set the agenda for negotiation | |||
Exhibit flexibility | |||
Be open to creative solutions | |||
Forgive and permit others to save face | |||
Adapt to the style of others | |||
Be aware of cultural variations among disputants | |||
Create closure when a mediation terminates | |||
Control the process | |||
Redirect unnecessary competition | |||
Deal with emotions | |||
Ignore positions | |||
Establish ground rules for negotiation | |||
Appropriately respond to negative attacks | |||
Balance the disputants’ participation opportunities | |||
Reframe unproductive comments |
Discuss, in 2-3 paragraphs, where you will be most likely to use some of the skills learned in this class. For example, at work, at home, or in some other context. Which specific skills are you most likely to use?
Reflections :Write a 2-page reflection paper about your experiences in this class and what you learned. A reflection paper is your opportunity to add your thoughts and analysis to what you have read and experienced throughout your learning journey this term.
References
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