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  • You will assume you own a (BASEBALL SHOP) small business that needs an influx of technology to grow.
    • For example: assume you own a small (baseball shop) flower shop.
    • This flower shop is still stuck in the 1980s. Assume it is not technology driven.
  • Ask yourself some of the following questions and answer them in the first part of your paper.
    • How do customers currently contact you with questions?
    • How do customers contact you to place orders?
    • How are orders documented?
    • How are orders tracked?
    • How do you know an order is ready?
    • How are customers notified their order is ready?
    • How do customers get their orders?
    • How do you know how much inventory you have?
    • What process do you use to order more inventory?
  • Ask yourself the following questions and answer them in the next section.
    • Can technology help solve any of these issues?
    • What technologies would you use to solve the issues?
  • How would these technologies work together? Answer this in the next section.
    • How would you tie these together?
    • What have you learned in any of the case studies we have done that might apply?
    • When you are done with this section I should be able to see a logical system in place that improves the flower shop’s processes.
  • End with a conclusion section.
    • Sum up what you did
  • Your PowerPoint will summarize all that you accomplished for the business.
  • Also, please do not take your small town flower shop from a one-person operation and try and turn it into 1-800-Flowers.
    • This isn’t realistic.
    • Pick simple, proven technologies and describe how they will work together to improve the operation.
      • For example: do not hire out a 24-hour a-day call center to take orders 365 days a year around the world….

Some of you will ask, “Can I choose a different kind of business?” Yes, you can. However, it must fit the same type of parameters.

 

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