Reflect on the assigned readings for the week. Identify what you thought was the most important concept(s), method(s), term(s), and/or any other thing that you felt was worthy of your understanding.
Also, provide a graduate-level response to each of the following questions:

  1. Pick a business in your community and find a creative way to change either the product/service or the way that product/service is delivered to the customers. How does your innovation add value to the business and how can that value be captured?

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