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- You will assume you own a (BASEBALL SHOP) small business that needs an influx of technology to grow.
- For example: assume you own a small (baseball shop) flower shop.
- This flower shop is still stuck in the 1980s. Assume it is not technology driven.
- Ask yourself some of the following questions and answer them in the first part of your paper.
- How do customers currently contact you with questions?
- How do customers contact you to place orders?
- How are orders documented?
- How are orders tracked?
- How do you know an order is ready?
- How are customers notified their order is ready?
- How do customers get their orders?
- How do you know how much inventory you have?
- What process do you use to order more inventory?
- Ask yourself the following questions and answer them in the next section.
- Can technology help solve any of these issues?
- What technologies would you use to solve the issues?
- How would these technologies work together? Answer this in the next section.
- How would you tie these together?
- What have you learned in any of the case studies we have done that might apply?
- When you are done with this section I should be able to see a logical system in place that improves the flower shop’s processes.
- End with a conclusion section.
- Sum up what you did
- Your PowerPoint will summarize all that you accomplished for the business.
- Also, please do not take your small town flower shop from a one-person operation and try and turn it into 1-800-Flowers.
- This isn’t realistic.
- Pick simple, proven technologies and describe how they will work together to improve the operation.
- For example: do not hire out a 24-hour a-day call center to take orders 365 days a year around the world….
Some of you will ask, “Can I choose a different kind of business?” Yes, you can. However, it must fit the same type of parameters.
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CIS Management Information Systems Project