As an employee of most any organization, you will eventually find yourself responding to external correspondence. In most cases, this will follow the scenario that your boss receives a letter of complaint or a letter of inquiry concerning the operations of the organization. It is rare the chief will respond to such correspondence themselves. They will, rather, pass the letter to a subordinate for further action. In this assignment, you are that subordinate and you are to write a one page response to the attached letter
using a standard business letter format (third person please; remember also you are replying on behalf of the chief and agency rather than yourself).
Testimonials
letter response